General terms and conditions

1. Scope and Coverage
The online shop offers various beauty products for sale. Only the following conditions apply for all services. Opposing or deviating from these terms and conditions will be accepted only by express or written statement in doubt.
Customers in the sense of the present terms and conditions are both consumers and entrepreneurs.

2. Conclusion of contract
The customer’s order constitutes a binding offer. The company AlexCristin – Alexander Kurtze reserves the right to accept the customer’s order within a week of your order. The automated online order confirmation received by the Client as an e-mail message does not constitute acceptance but is merely intended as a summary of the order. The offer of the customer is only accepted if the company AlexCristin – Alexander Kurtze has shipped the goods to the customer.

3. Prices
The prices are to be understood as final prices without exception – that means they include all price components, including any applicable taxes. In individual cases, other taxes and / or charges (for example, customs duties) can be paid by the customer for cross- border deliveries. It is expressly stipulated that in case of further costs incurred and the respective height will be addressed in the text of the offer.

4. Nature of the delivery item
Through digital photography, or through various settings on the monitor or in print templates, it is possible that the actual color of the delivered goods deviates from the screen or print view. Therefore, the on-screen or print preview the color pattern provides only an approximate description of the color. The screen or print views of the delivery items and other terms of reference therefore do not imply the assumption of a guarantee for the quality of the delivered goods in doubt.

5. Shipping Conditions

5.1. The delivery of the goods takes place in principle , if not expressly agreed otherwise , on the shipping routes

5.2. Delivery is to the address provided by the customer. The customer assures that its delivery address is correct and complete. If due to incomplete or incorrect address data resulting from the shipment, for example for example re- shipping costs, so the customer has to pay these costs.
5.3. The agreement of binding delivery dates or periods between AlexCristin – Alexander Kurtze and the customer must be in writing. Agreed ( to be derived also from delivery ) Delivery periods start not before all to fulfill the obligations of AlexCristin – required Alexander Kurtze technical or other information, documents, payments or other benefits of clients as verified arrived. The delivery date is complied with if the goods have left the factory / warehouse on time or – for collection by the customer – the delivery is ready for dispatch and the customer will be informed in time. Malfunctions, force majeure, and other events beyond the control of AlexCristin – Alexander Kurtze, in particular delays in delivery and the like on the part of suppliers, entitle AlexCristin – Alexander Kurtze to rescind the unfulfilled part of the contract. In ” expected ” , not exactly defined delivery dates or periods , the customer can a reasonable , at least 14 days full period set , provided the expected delivery date or the expected delivery deadline has been exceeded by more than three weeks.

5.4. The purchase prices apply – unless otherwise expressly agreed – without packaging, freight, postage and insurance. When sending goods both domestically and abroad, therefore, subject to additional shipping costs, which depend on the details relating to each offer.

5.5. The possibility of a cash on delivery is only for customers within Austria. If the client chooses this payment method, the company AlexCristin – Alexander Kurtze rises an additional fee of 5.00 euros (transmittal fee and paid).

5.6. With departure of the goods from the warehouse, the price and performance risk is transferred to the customer; regardless of a price control if necessary separately agreed for delivery. If the customer is in default of acceptance, we are entitled to either store the goods for us, taking into account a storage fee of 0.1 % of the invoiced amount on each calendar and to insist on the fulfillment of the contract, or after a reasonable grace period withdraw and resell the goods after a successful withdrawal. In the event that we make use of this right of withdrawal, the customer has to pay in addition to the storage costs liquidated damages in the amount of 25 % of the bill. The handover is the same, if the customer is in default of acceptance.

6. Terms of payment

6.1. Where payment deadlines are not met and if the customer is in default of payment, company AlexCristin is – Alexander Kurtze entitled, after setting a reasonable grace period, withdraw from the contract and reclaim the goods delivered by the customer. Furthermore is the customer, regardless of fault required to pay default interest at the rate of 12% per annum, the company AlexCristin – Alexander Kurtze is entitled to assert beyond bank interest in usual extent claimed. The customer also has to replace the reminder and collection expenses the company AlexCristin – Alexander Kurtze incurred, which he committed in particular to replace the lawyer dunning according RATG or the remuneration of the collection agency, resulting from the Regulation of the Federal Ministry of Economic Affairs (Federal Law Gazette 141/1996, as amended) arising on the maximum rates of collection agencies being entitled remuneration. If a warning by the company AlexCristin – Alexander Kurtze occurs, the customer is obliged from the second letter to pay an amount of € 5.00 per reminder. When paying by credit card or EPS online transfer the demand of the company is AlexCristin – Alexander Kurtze repaid until their redemption.

6.2. From the company AlexCristin – Alexander Kurtze Payment methods accepted are within Austria prepayment, cash on delivery, Visa, Euro Card, American Express and PayPal
Outside Austria: Prepayment, Visa, Euro Card, American Express and PayPal

7. Retention of title
Until full payment, the delivered goods remain the property of the company AlexCristin – Alexander Kurtze.

8. Withdrawal rights and consequences
Consumers are entitled under the rules of distance; selling law relating to goods purchased a right of withdrawal in accordance with the following instruction:

8.1. Cancellation policy: If the other party is a consumer under the Austrian Consumer Protection Law, this contract of a closed distance or a remotely submitted contractual declaration may withdraw up to the date specified in the following paragraphs deadlines. It is sufficient if the cancellation is sent within that period.

8.2. The withdrawal period is seven working days, whereby Saturday does not count as working days. It begins with contracts for the supply of goods on the day they are received by the consumer, for contracts for the provision of services with the date of contract.

8.3. The consumer has no right of withdrawal for contracts for services, the initiation of their remarks towards the consumer as agreed within seven working days after signing the contract.

8.4. In case of an effective withdrawal, the mutually received benefits shall be returned and any benefits (as interest). If the customer cannot or Reset the performance received completely or in part only in a deteriorated condition, he must pay compensation to the company AlexCristin – Alexander Kurtze so far. The customer can avoid the obligation for compensation by not using the goods like an owner and omitting everything, which impairs their value. Transportable items are to be returned at the customer’s expense. Not parcel things are picked up by the customer’s expense of the company AlexCristin – Alexander Kurtze.

In the case of intended return is the opportunity to apply for pick-up by DHL about the company AlexCristin – Alexander Kurtze for the return of the product for the customer. The right of withdrawal and its consequences exist naturally independent of the use of the pick-up services; this is merely a simplified handling of returns.

9. Warranty Conditions
Any inquiries and / or complaints please must be sent to the contact details above- mentioned.

10. Liability
The company AlexCristin – Alexander Kurtze liable in cases of intent or gross negligence in accordance with statutory provisions. The liability for guarantees is independent of fault. For slight negligence shall be liable only to the provisions of the Product Liability Act, for injury to life, body or health, due to the breach of contract, fraudulent concealment of a defect. The claim for damages for the negligent breach of essential contractual obligations is limited to the typical, foreseeable damage if there is no liability for injury to life, limb or health. Any further liability is excluded.

11. Final Provisions

11.1. It applies Austrian law.

11.2. The provisions of the United Nations Convention on Contracts for the International Sale of Goods (CISG) shall not apply.

11.3. Performance for all contractual and legal claims, unless otherwise specified or mandatory legal provisions conflict with the office of the company AlexCristin – Alexander Kurtze.

11.4. Jurisdiction is Klagenfurt am Wörthersee