Withdrawal rights and consequences
Consumers are entitled under the rules of distance; selling law relating to goods purchased a right of withdrawal in accordance with the following instruction:
1. Cancellation policy: If the other party is a consumer under the Austrian Consumer Protection Law, this contract of a closed distance or a remotely submitted contractual declaration may withdraw up to the date specified in the following paragraphs deadlines. It is sufficient if the cancellation is sent within that period.
2. The withdrawal period is seven working days, whereby Saturday does not count as working days. It begins with contracts for the supply of goods on the day they are received by the consumer, for contracts for the provision of services with the date of contract.
3. The consumer has no right of withdrawal for contracts for services, the initiation of their remarks towards the consumer as agreed within seven working days after signing the contract.
4. In case of an effective withdrawal, the mutually received benefits shall be returned and any benefits (as interest). If the customer cannot or Reset the performance received completely or in part only in a deteriorated condition, he must pay compensation to the company AlexCristin – Alexander Kurtze extent. The customer can avoid the obligation for compensation by not using the goods like an owner and omitting everything, which impairs their value. Transportable items are to be returned at the customer’s expense. Not parcel things are picked up by the customer at the expense of company AlexCristin – Alexander Kurtze. In the case of intended return is the opportunity to apply for pick-up by DHL about AlexCristin – Alexander Kurtze for the return of the product for the customer. The right of withdrawal and its consequences exist naturally independent of the use of the pick-up services; this is merely a simplified handling of returns.